You may return any of our items in their original condition, including original packaging within 30 days of receipt and you will receive a full refund of what you paid.

Any shipping cost you incur to return the product to us will not be refunded. unless they arrived to you damaged or defective.

Shipping cost (if applicable) is non-refundable for undelivered, unclaimed, or returned packages unless an error is on our end.

We require the following information to process your return.

E-mail address
Original Order Confirmation Number
Your reason for returning the merchandise

All returns must be shipped back to our return department using a trackable courier. (UPS, FedEx, USPS Etc.)

Any package that has not been received by our return department and tracking information cannot be provided, will be the sole responsibility of the shipper.

**Please allow up to 5 business days to process your return.

If your package is returned to ComfyDown.com marked as "refused", "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will, unfortunately, need to charge a $5.00 re-shipping fee.